Service delivery review for Windsor and Essex County’s Central Housing Registry
![house key A house key. (File)](/content/dam/ctvnews/en/images/2024/5/5/house-key-1-6874220-1714924906252.jpg)
The City of Windsor would like to hear about residents’ experiences with the Central Housing Registry (CHR).
Windsor-Essex maintains a centralized waiting list for most social housing providers in the region. Individuals or households seeking subsidized housing can apply to be included in the registry, and eligibility is determined by the CHR.
The City has engaged KPMG to conduct this review as a means of identifying system strengths, deficiencies, and improvement opportunities. The goal of this project is to review CHR operations in terms of their service delivery model, organizational structure, team composition, industry leading practices, and community feedback.
As part of this project, KPMG consultants are conducting surveys with applicant households for feedback on their experience with CHR.
Survey responses will be documented, compiled, and presented by KPMG project staff in the form of general themes and messages that will not be personally identifiable with participants.
Only individuals with direct experience related to the CHR are encouraged to complete the survey, which should take approximately five to ten minutes to complete. The deadline for submission is Friday, May 17, 2024.
CTVNews.ca Top Stories
![](https://www.ctvnews.ca/polopoly_fs/1.6976926.1721883767!/httpImage/image.png_gen/derivatives/landscape_800/image.png)
LIVE UPDATES Critical infrastructure 'successfully protected': Jasper park officials
Jasper National Park officials in an update said all critical infrastructure in the townsite has been 'successfully protected, including the hospital, emergency services building, both elementary and junior/senior schools, activity centre and wastewater treatment plant.'
BREAKING Canadian Olympic Committee removes women's soccer team's head coach over drone scandal
The Canadian Olympic Committee has removed women's national soccer team head coach Bev Priestman over a drone scandal, according to a press release from the organization.
'I was just shocked': Jasper lodge owner on seeing property destroyed by wildfire
On Wednesday night, the owner of Maligne Lodge in Jasper, Alta., was shocked to receive a photo of her business engulfed in flames.
Prince William's 2023 salary revealed in new report
Newly released financial reports show that William, the Prince of Wales, drew a salary of $42.1 million last fiscal year, his first since inheriting the vast and lucrative Duchy of Cornwall.
Yukon woman narrowly escapes bear attack, credits hair clip
A woman in Yukon believes her hair clip helped save her during a bear attack.
P.E.I. and New Brunswick among most overworked provinces in Canada, study finds
A study says Prince Edward Island is the second most overworked province in Canada based on average weekly hours worked, while New Brunswick falls in third.
Mary-Ellen Turpel-Lafond likely has Indigenous DNA: report
The Law Society of British Columbia says a DNA test shows a former judge and Order of Canada recipient accused of falsely claiming to be Cree "most likely" has Indigenous heritage.
Alberta premier says a third, perhaps half, of all Jasper buildings destroyed by fire
Alberta Premier Danielle Smith says early reports indicate a third and perhaps up to half of all buildings in the historic Rocky Mountain resort town of Jasper have burned in a wildfire.
OPINION Prince Harry: Press intrusion and the family rift explored in new doc
Prince Harry, the Duke of Sussex, has once again found himself at the centre of media attention following his recent interview as part of 'Tabloids on Trial,' an ITV documentary on phone hacking and tabloid intrusion.