Dirty yard complaints top list of Windsor's 311 service requests in third quarter
Windsor City Hall is shown in this file photo, Nov. 16, 2013. (Melanie Borrelli / CTV Windsor)
Dirty yard complaints topped the list of service requests for the City of Windsor’s Call Centre for the third quarter of 2013.
There were 1,539 calls to the 311 centre regarding dirty yards. In second place was 1,505 tree maintenance requests and 843 calls for commemorative Grace Hospital bricks.
“We appreciate all the tree maintenance calls we receive," says Bill Roesel, the city’s forestry and horticulture manager. “It shows Windsor residents know the importance of maintaining our municipal trees. Their calls are the best way that we can quickly prioritize what needs to be done now and what can be planned for another day."
The city recorded 11,060 service requests in total entered between July and September. That’s up from 10,602 requests over the same period in 2012.
Residents are encouraged to call 311 to help city officials know when improvements should be made.
Breakdown of top 311 service requests from July to September:
Dirty Yard Complaint 1,539
Tree Maintenance 1,505
Grace Bricks 843
Tax Statement Request 416
Tax Inquiry 356
Building Condition Complaint 326
Sewer Complaint 324
Transit Windsor 299
Collection Calendar Request 259
Rodent Extermination Program 245