Skip to main content

More than 400 patients moved into Ontario nursing homes they didn't choose to go to

Michele Campeau, left, visits with her mother, Ruth Poupard, 83, at Hotel-Dieu Grace Healthcare where she is recovering from a broken hip, in Windsor, Ont., on Wednesday, April 3, 2024. Poupard also suffers from dementia and requires 24-hour care. THE CANADIAN PRESS/Dax Melmer
Michele Campeau, left, visits with her mother, Ruth Poupard, 83, at Hotel-Dieu Grace Healthcare where she is recovering from a broken hip, in Windsor, Ont., on Wednesday, April 3, 2024. Poupard also suffers from dementia and requires 24-hour care. THE CANADIAN PRESS/Dax Melmer

More than 400 patients have been forced into Ontario nursing homes they did not want to go to and the rate of those moves is increasing, The Canadian Press has learned.

There were 424 discharged patients who moved to a nursing home not of their choosing out of 20,261 patients who were moved to long-term care homes since a law allowing such moves came into force in late 2022, the long-term care minister's office said.

About one-third of those patients were moved in just February and March, the last two months for which data was available.

And one woman faces a $26,000 hospital charge under the provisions of the law that her family doesn't plan to pay.

In the summer of 2022, a few months after Doug Ford and his Progressive Conservatives won a landslide victory in the election, the government introduced Bill 7 in an effort to open up much-needed hospital space. The province passed the bill into law within days, bypassing a study at committee, which sparked a firestorm of anger from the opposition and seniors.

The law is aimed at so-called alternate level of care patients who are discharged from hospital but need a long-term care bed and don't have one yet. Hospitals can send those patients to nursing homes not of their choosing up to 70 kilometres away, or up to 150 kilometres away in northern Ontario, if spaces open up there first.

If patients flat out refuse those transfers, hospitals can charge them $400 a day under the law.

Critics have said the vast majority of people in that situation would feel threatened enough by the prospect of massive fees that they would comply.

The Ministry of Health has said seven people across the province have been charged the $400-a-day penalty. It refuses to disclose the total amounts patients are being asked to pay, but at least one family has received a $26,000 bill.

Ruth Poupard and her daughter, Michele Campeau, are refusing to pay the bill and experts say it’s unclear what will happen next.

"It's never gonna happen," Campeau said. "I will not stop until this bill is dead."

The southwestern Ontario family could face a lawsuit, collection agency – or nothing – by ignoring the hospital bill, experts say.

Poupard, who has lived through cancer, a heart valve transplant and progressing dementia, began her most recent health-care journey a few days after Christmas. The 83-year-old fell at home, where she lived with Campeau, who is also her power of attorney. Poupard broke her hip and needed emergency surgery.

She moved to Hôtel-Dieu Grace Healthcare in Windsor, Ont., in February for rehabilitation. Her attending doctor discharged Poupard on Feb. 21, but she needed more care than her children could provide. The family decided on long-term care and made a list of five nursing homes Poupard preferred.

Those were full, like the vast majority of long-term care homes in the province, so the family agreed to add a few more. In early March, the hospital's placement co-ordinator found a nursing home in downtown Windsor and gave Campeau 24 hours to check it out and decide. Campeau walked through the home, said it was disgusting and refused to move her mother there.

A standoff began in March when Hôtel-Dieu began charging Poupard $400 a day under the provisions of the law. On May 14, Poupard left the hospital after getting into her top choice for a nursing home.

That two-month journey came with a $26,000 bill but so far there have been no followups from the hospital to pay.

"I have no idea what's happening," Campeau said.

Shortly after the first charge, Campeau went public with her family's plight. She phoned politicians of all stripes and got a return call from her provincial representative, Andrew Dowie, a conservative backbencher who told her homes the hospital co-ordinator asked the family to add to her mother's list were slated for demolition because they did not meet accessibility standards.

"I am downright angry," Campeau said. "I said to him, 'you wanted me to put my mother in there and when I refuse a place that you're going to demolish, you're charging me $26,000? It's borderline insanity."

What happens next is unclear.

The hospital refused to answer questions about Bill 7, as did the Ontario Hospital Association. Health Minister Sylvia Jones has said billing is the hospital's responsibility.

Stan Cho, speaking as long-term care minister before recently being appointed tourism minister, said he was happy with how the law was working.

"When it comes to caring for our most vulnerable seniors, a hospital is no place for them to be at, period and that bed is needed for more acute needs," Cho said.

"Overall, the system is working, but the bigger problem here is that we have a giant capacity issue from decades of not building."

The province is in the middle of a massive redevelopment of the long-term care system with plans to build enough spots for 60,000 people.

Several experts say the only options left for the hospital seeking penalty payouts from patients would be to get a collection agency involved, sue Poupard, or let it slide.

If the hospital wanted its money, it would likely start by enrolling a collection agency to try to get it, said Jane Meadus, a lawyer with the Advocacy Centre for the Elderly, which is taking the province to court in a Charter challenge over the law.

"If that wasn't successful then they could sue the senior," Meadus said.

Pensions are non-garnishable, Meadus said, which means they cannot be taken in a lawsuit. Campeau said her mother's money comes from a pension.

Unpaid bills can mean a hit to a credit rating and the often-unpleasant experience of dealing with collection agents, said personal-injury lawyer Michael Smitiuch.

"Collection agencies are horrible to deal with, they are persistent, and unrelenting and it's very, very stressful," Smitiuch said.

If the hospital took Poupard to court, it would take years to get in front a judge as the civil court system is plagued by backlogs, he said.

The legislation itself does not contemplate enforcement remedies like other laws do, Smitiuch explained. If a driver loses a civil case over a car crash injury or death and does not pay the award, the legislation allows for suspension of that driver's licence. There is nothing similar in Bill 7, he said.

"It's like they didn't think through the whole thing," Smitiuch said.

This report by The Canadian Press was first published June 12, 2024. Top Stories

Should you wait to buy or sell your home?

The Bank of Canada is expected to announce its key interest rate decision in less than two weeks. Last month, the bank lowered its key interest rate to 4.7 per cent, marking its first rate cut since March 2020.

Stay Connected