The Canadian Hearing Society is reopening more services during the strike.
Officials say more throughout the strike and the ongoing negotiations process, the CHS is working to reopen more programs and services for clients who are deaf and hard of hearing.
Managers are now staffing offices that are open during the province-wide strike.
"We understand how important CHS's products, programs and services are for the thousands of deaf and hard of hearing clients we serve," said Gary Malkowski, vice-president at CHS and executive labour relations team member, in a news release.
"While we work towards a new collective agreement, we will continue to expand our service offerings during the strike to minimize the impact on our clients," added Malkowski.
On Monday, March 20, the Canadian Hearing Society reached out again to expert mediators from the Ministry of Labour, continuing the negotiations process with CUPE 2073.
"We value our employees and want them back so they can provide our services to clients," said Malkowski.
He claims their latest offer indicates how much we want our staff to come back to work.
"If we were to consider and accept CUPE's latest demands, we would have to lay off 35-40% of our staff,” said Malkowski. “We are concerned that CUPE's public portrayal of CHS's offer is misleading and may be contributing to the ongoing length of the strike."
CUPE representative and staff interpreter, Christie Reaume, tells CTV Windsor the employees have been without a contract for four years.
"There is no offer on the table for any type of a wage increase for the last four years and significant cuts to our sick time" adds Reaume.
The strike impacts about a dozen employees in Windsor, including counsellors, literacy instructors, audiologists, speech pathologists and interpreters.
Chris Newman relies on the CHS services and tells CTV News he's "sad and disappointed" by the three-week old strike.
"In a couple weeks, I have a very important dental appointment for my daughter," explains Newman. "I'm going to need an interpreter so I know what's going on with my daughters health. I'm either going to have to postpone it or write back and forth in english."
CHS is currently offering community walk-in assistance clinics for counselling clients with urgent needs at seven locations, including Windsor.
The hearing society says any clients who have questions can call the Windsor office for assistance.
