Another warning has been issued from ENWIN to residents about a possible door-to-door scam.
The utility says staff have answered several customer phone calls this week from people suggesting someone claiming to represent ENWIN knocked at their door wanting inside in their home.
That person did not have any ENWIN identification so the homeowners didn't let them in.
ENWIN spokesperson Barbara Peirce Marshall says their representatives always carry identification.
“Because these customers were vigilant and aware, we will be able to notify Windsor Police Services, and they will also be on the lookout for door-to-door scammers” adds Peirce Marshall.
She says it is very rare for ENWIN to visit door-to-door. If it is necessary, the utility will notify customers in advance, by phone or in writing, or both.
“We take our responsibility to the community very seriously,” notes Peirce Marshall. “We hope to help customers recognize door-to-door scams and find a way to stop them.”
ENWIN has also offered a list of tips to homeowners who get a visit at the door.
- Ask for photo ID and get the name of the person and the business.
- If in doubt, call ENWIN to verify the identity of the visitor at 519-255-2727.
- Never share personal information about your bills or finances with a stranger.
- You are in charge. Don’t give anyone access to your home, unless you know it is safe.
- If you ask a caller to leave, they must leave right away.
- If you feel unsafe, call Windsor Police Services.
